Terms & Conditions

These Terms & Conditions govern your use of the Purusham Gold website and your purchase of products through the website.

By accessing the website, creating an account or placing an order, you acknowledge that you have read and understood these terms and agree to be bound by them, subject to applicable law.

1. About Our Products

Purusham Gold offers men's wellness products featuring traditionally used herbs and ingredients such as Ashwagandha, Safed Musli and other ingredients depending on the product.

Product descriptions, ingredients, usage information, quantity, pricing and other relevant details are provided on the respective product pages.

Customers should carefully review the product information, ingredients, label instructions and applicable warnings before purchasing or using any product.

2. Health and Wellness Disclaimer

Our products are intended for wellness purposes and should be used strictly according to the product label and instructions.

Product information available on this website is provided for general informational and wellness purposes and is not intended to replace advice from a qualified doctor, healthcare professional or other appropriately qualified professional.

Customers should review the ingredients, recommended usage and product information before purchasing or using a product.

If you have any medical condition, are taking medication, are pregnant or breastfeeding, or have any concern about using a product, you should consult an appropriately qualified healthcare professional before use.

3. Eligibility

By using this website, you confirm that the information provided by you is accurate and that you are legally capable of entering into a transaction under applicable law.

Our products and website are intended for adult customers. We may refuse or cancel an order where we reasonably believe that the transaction does not comply with applicable requirements.

4. Product Availability

Products are subject to availability. We reserve the right to limit quantities, temporarily suspend availability or discontinue a product without prior notice.

5. Product Price

Product prices displayed on the website are applicable at the time of purchase and may change from time to time.

The final amount payable, including applicable discounts, shipping charges, taxes or other applicable charges, will be displayed during checkout before the order is placed.

6. Account Information

If you create an account, you are responsible for keeping your login information secure and for ensuring that the information associated with your account remains accurate and up to date.

You should promptly inform us if you become aware of unauthorised access to your account.

7. Orders

An order is placed when you successfully complete the checkout process and the order is accepted by our system.

An order may remain subject to payment verification, product availability, address verification and other applicable checks.

We reserve the right to cancel or decline an order in situations including incorrect pricing, product unavailability, suspected fraud, inaccurate customer information, payment-related issues or delivery-related limitations.

8. Payment

We may provide online payment and Cash on Delivery options depending on product and order eligibility.

Online payments are processed through the payment gateway available during checkout. Payment transactions may also be subject to the terms and policies of the applicable payment service provider.

For eligible COD orders, an advance payment may be required before the order is processed. The remaining amount will be payable at the time of delivery.

The COD advance payment is non-refundable once the order has been successfully placed, subject to applicable law and the terms of our Refund & Cancellation Policy.

9. Coupons and Offers

Coupons and promotional offers are subject to their individual terms, validity period, minimum order value, usage limits and other restrictions displayed by us.

Only one coupon may be applied to an order unless specifically stated otherwise.

We reserve the right to withdraw, modify or restrict a promotional offer where permitted under applicable terms.

10. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing a complete and accurate shipping address, mobile number and PIN code.

Delivery timelines may vary depending on destination, courier availability, operational conditions and other circumstances beyond our reasonable control.

11. Incorrect Address or Contact Information

If an order cannot be delivered because of an incorrect, incomplete or unreachable address or contact information provided by the customer, additional shipping or re-delivery charges may apply where permitted.

Customers are responsible for ensuring that someone is available to receive the shipment at the provided delivery address where required.

12. Order Cancellation

Cancellation requests may be accepted only before the order reaches a stage where cancellation is no longer possible.

Once an order has been shipped or processed for dispatch, cancellation may no longer be available.

For COD orders where an advance payment has already been successfully collected, the advance payment will be governed by the applicable terms stated in our Refund & Cancellation Policy.

13. Returns and Refunds

Returns, replacements and refunds are governed by our Refund & Cancellation Policy.

Due to the nature of wellness products, opened or used products may not be eligible for return unless the product is defective, damaged, incorrectly supplied or otherwise qualifies under our applicable return policy or applicable law.

14. Product Authenticity Verification

Certain Purusham Gold products may include a QR code, unique authentication code or similar verification feature to help customers verify product authenticity.

Customers may scan the QR code or enter the unique authentication code through the verification facility provided on our website.

A successful verification result indicates that the submitted authentication code has been recognised as valid by our verification system at the time of verification.

Authentication codes are intended for product verification purposes and should not be shared publicly or with unauthorised persons.

Verification results are based on the information available in our verification system and may be subject to security checks, records and system availability.

15. Intellectual Property

Website content including text, graphics, logos, images, product presentation, design and other material belongs to Purusham Gold or its respective licensors and may not be reproduced, copied, modified, distributed or commercially used without appropriate permission.

16. Prohibited Use

You must not use the website for fraudulent, unlawful, abusive or unauthorised activities.

You must not attempt to interfere with website security, introduce malicious code, access information that you are not authorised to access, misuse authentication or verification features, or interfere with the normal operation of the website.

17. Limitation of Liability

To the extent permitted by applicable law, Purusham Gold will not be responsible for losses resulting from misuse of products, failure to follow product label instructions, incorrect information supplied by customers, unauthorised account access caused by customer negligence, or circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or customer rights that cannot be excluded or limited under applicable law.

18. Third-Party Services

Our website may use third-party service providers for payment processing, authentication, shipping, analytics, communication or other website-related services.

The use of such services may also be subject to the terms and privacy policies of the respective third-party providers.

19. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our website, products, services or applicable requirements.

Updated terms will be published on this page. The latest version published on the website will apply to future use of the website and future orders, subject to applicable law.

20. Contact

If you have questions about these Terms & Conditions, please contact Purusham Gold through the Contact Us page.

Nothing in these Terms & Conditions is intended to limit or exclude any rights or remedies available to customers under applicable law.